Talk to us
We are always here for our children, young people and families 24 hours a day, seven days a week, 365 days a year.
If you are worried about a child and wish to speak to a person you can contact us by calling 01302 737777 or in the evening or at weekends call 01302 796 000.
Otherwise complete the form below by clicking the 'start now' button.
Where you believe there is immediate risk of significant harm the police should be contacted on 999.
Use this form if you have a concern about a child or want to enquire about Early Help.
You can complete the form which will go to One Front Door and you will get one of two responses.
In order for this form to be processed it must be completed in full and consent must be provided (only if a child would be put at risk can a form be submitted without consent).
Urgent concerns regarding a child or young person’s mental health
If you have urgent concerns regarding a child or young person’s mental health, please call the duty team on (01302) 796 191.
Urgent safeguarding concerns
For urgent safeguarding concerns please call the Duty team, on 01302 737 777.
If this concern is not deemed to be immediate you will be asked to fill in this form.
Allegations against adults working with children referral form (LADO)
To report a concern with regard to an adult working with children select the DO IT NOW button at the bottom of this page.
This form is for referring allegations against staff, carers and volunteers working with or who may work with children/young people (under 18 years of age). This includes referrals where the victim may now be an adult but the alleged offence happened whilst the individual was a child/young person. It may be that the concerns are transferable risk, for example the incident or concerns may not have happened at their place of work, but may indicate that they are unsuitable to work with children, or that further support or training is required.
What we need from you
To complete the form as fully as possible giving as much details as possible with regard to the concern. Please ensure you have the following information to complete this form:
- Details of the adult subject to the allegation i.e. full name, place of work
- Details of any child(ren) i.e. name, DOB, home address. If you don’t not have all of this information you should still submit the form.
- Contact details of any professional involved with the child(ren) i.e. social worker, if known.
- Electronic version of any supporting documents to download (if available)
What you should expect from us
Once the form is submitted, you will receive notification. The referral will be responded to within 24 working hours, and you will be contacted by the Local Authority Designated Officer (LADO).
Where you believe there is immediate risk of significant harm the police should be contacted on 999. For urgent safeguarding concerns please call the Duty team, on 01302 737777. If this concern is not deemed to be immediate you will be directed to fill in the children’s social care referral form linked above.
You will get one of two responses either an Early Help Response or a Children's Social Care Multi Agency Access Point.
For further details about the LADO process please visit: LADO Referral process
Please note - This LADO form is NOT to be used as a safeguarding referral for a child or young person under the age of 18, use the button above.
If you want to report a concern with regard to an adult working with children please click the DO IT NOW button below.